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Crashes immediately on startup after later Windows update (0x8876017C)

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Ever since the latest Windows 10 update (not sure which one exactly, but I know that it added alternate log-in options when you're booting it up), Paint.NET has been immediately crashing for me on startup. It loads the window, says it's not responding for half a second, and then closes. I'm not sure if the crash log is the exact same every time, but, here's what it gave me last time:

Spoiler

Application version: paint.net 4.0.21 (Final 4.21.6589.7045)
Time of crash: 5/22/2018 23:16:45
Application uptime: 00:00:15.5479944
Application state: Running 
Working set: 119,820 KiB
Handles and threads: 634 handles, 32 threads, 71 gdi, 84 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" @ ~2592MHz (4C/8T, DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)
Physical memory: 16265 MB
Video card: NVIDIA GeForce GTX 980M (v:10DE, d:13D7, r:161), Intel(R) HD Graphics 530 (v:8086, d:191B, r:6), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 120.00 dpi (1.25x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Blue, ThemeFileName=Aero.msstyles
Updates: True, 5/19/2018
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags: EnableSmoothMouseInput=False

Exception details:
System.Runtime.InteropServices.COMException (0x8876017C): ..\Direct2D\D2DRenderTarget.cpp (286) : hr = m_pRenderTarget->EndDraw(&d2dTag1, &d2dTag2); (PaintDotNet.Canvas.CanvasControl)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 89
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DRenderTarget.EndDraw(Tag& tag1, Tag& tag2)
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 667
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 483
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 347
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Managed assemblies: 
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.SystemLayer, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Base, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    PaintDotNet.Core, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.Resources, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.Data, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Framework, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    PaintDotNet.Effects, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
    UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll

Native modules: 
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\msvcp140.dll, version=14.12.25810.0 built by: VCTOOLSREL
    C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll, version=14.12.25810.0 built by: VCTOOLSREL
    C:\WINDOWS\SYSTEM32\vcomp140.dll, version=14.12.25810.0 built by: VCTOOLSREL
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.48_none_34799088504cf966\gdiplus.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.48_none_b4b2216a3cb4dd3e\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.48_none_e3539a3969552203\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\winmmbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_8146495fad455ff4\nvldumdx.dll, version=24.21.13.9731
    C:\WINDOWS\System32\crypt32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\imagehlp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_8146495fad455ff4\nvwgf2umx.dll, version=24.21.13.9731
    C:\WINDOWS\system32\nvspcap64.dll, version=3.13.1.30
    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll, version=22.20.16.4691
    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igc64.dll, version=22.20.16.4691
    C:\WINDOWS\System32\SetupApi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\psapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
------------------------------------------------------------------------------

 

Edit by Rick: Added error code to title so I can find this post easier

pdncrash.21.log

Edited by LOL DUDE
To change the crash log to the one from the very crash of its sort, and attach the log file.

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I've been getting a trickle of these reports. The error code, 0x8876017C, is Direct3D's "out of video memory" error.

 

I don't yet have a cause or a solution. Other than updating to Windows 10 v1803, of course.

 

You could try updating your graphics card drivers, for both the NVIDIA and Intel GPUs that you have, but that's just a shot in the dark.

 

Or maybe there's a setting in the NVIDIA control panel that's causing this -- although if you've never opened up the NVIDIA control panel then I doubt it.

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On 5/29/2018 at 12:34 PM, Rick Brewster said:

I've been getting a trickle of these reports. The error code, 0x8876017C, is Direct3D's "out of video memory" error.

 

I don't yet have a cause or a solution. Other than updating to Windows 10 v1803, of course.

 

You could try updating your graphics card drivers, for both the NVIDIA and Intel GPUs that you have, but that's just a shot in the dark.

 

Or maybe there's a setting in the NVIDIA control panel that's causing this -- although if you've never opened up the NVIDIA control panel then I doubt it.

I tried about everything that you recommended, and it's still not working, giving me the same error code. I updated my NVIDIA GeForce Game Ready Driver to v397.93, but I was unable to update my Intel Graphics Driver to v24.20.100.6094 because it's not "validated for [my] computer". The current version of it on my PC is v24.20.100.4691, I believe. Also, I have opened the NVIDIA control panel before and fiddled with the settings, but I had thought I had set them all back to default. I don't even know what I might have changed that would result in Paint.NET suddenly crashing on startup like this.

Edited by LOL DUDE
Wanted to provide more detail.

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Wait, actually, it turned out that I already installed Windows 10 v1803 on 22 May 2018, which is when the crashes started. So, the update that I've been attributing these crashes to is, in fact, v1803. Paint.NET worked perfectly fine before it.

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Yeah -- that agrees with what I'm seeing. What I meant by what I said above is that the trigger seems to be updating to Windows 10 v1803. It doesn't affect all 1803 users, and I don't yet know why it's happening or what the fix is.

 

So if you or anyone else is able to figure out what's causing that, it would be tremendously helpful! I haven't been able to reproduce this on my systems, all of which use NVIDIA GPUs which seems to be the common denominator so far Edit: I did get a report from someone with a Radeon. Only 1 of my 5 systems is still on 1709 and that's because it gets BSODs.

 

For now, you may be able to get things working by disabling hardware acceleration. Since you can't open the app, you can use the instructions outlined in #15 from @BoltBait at: https://forums.getpaint.net/topic/110411-common-install-uninstall-crash-problems-and-solutions/

 

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Spoiler

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

Application version: paint.net 4.0.21 (Final 4.21.6589.7045)
Time of crash: 5/31/2018 6:44:33 PM
Application uptime: 00:00:00.4920097
Application state: Running
Working set: 106,312 KiB
Handles and threads: 606 handles, 23 threads, 70 gdi, 91 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz" @ ~2904MHz (2C/4T, DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)
Physical memory: 12156 MB
Video card: NVIDIA GeForce 940MX (v:10DE, d:134D, r:162), Intel(R) HD Graphics 620 (v:8086, d:5916, r:2), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 96.00 dpi (1.00x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles
Updates: True, 5/30/2018
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags:

Exception details:
System.Runtime.InteropServices.COMException (0x8876017C): ..\Direct2D\D2DRenderTarget.cpp (286) : hr = m_pRenderTarget->EndDraw(&d2dTag1, &d2dTag2); (PaintDotNet.Canvas.CanvasControl)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 89
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DRenderTarget.EndDraw(Tag& tag1, Tag& tag2)
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 667
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 483
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 347
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Managed assemblies:
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.Base, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    PaintDotNet.Core, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.SystemLayer, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Framework, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    PaintDotNet.Resources, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    PaintDotNet.Data, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Effects, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll
    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

Native modules:
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\1866ef955ae864919ec962208e869202\mscorlib.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\7b8af246eabce27a912801308d1cb6e6\System.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\6f73a7282b4a9c76be02894ae9ecfaa0\System.Core.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\d8e3444d4734ba7c51aae48f70675dc8\WindowsBase.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\c87246634dc08db3272ac5bdabb2b211\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\bcb38d56c8cffa07211d8dc5bcb6e955\PresentationCore.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\2a8c97719e046d509f5e727546029a55\PresentationFramework.ni.dll, version=4.7.3101.0
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\85f441112c0359bc1fffbd2e9d8a3221\PaintDotNet.Base.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6cf375cca7e9bb6bd07d25d837a1f541\System.Windows.Forms.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\3082005a824683d027ff6c4d3bf51934\PaintDotNet.SystemLayer.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\1d4d0df94a64ac55c0f1a199b562c2a1\PaintDotNet.Core.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\8609d1450262cde96e164beca13fbddb\PaintDotNet.Resources.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\6fbc0b824904634571fbff1cd6ff700a\PaintDotNet.Framework.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\800a84b43192201b47f6462819111861\PaintDotNet.Data.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\e5e09f69d9eeea3a95aa934c389e32a0\PaintDotNet.Effects.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\c57694bbd61911cdff3d81ec37737d9e\PaintDotNet.ni.exe, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\msvcp140.dll, version=14.11.25506.0 built by: VCTOOLSD15ULDR
    C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll, version=14.11.25506.0 built by: VCTOOLSD15ULDR
    C:\WINDOWS\SYSTEM32\vcomp140.dll, version=14.00.24215.1 built by: VCTOOLSD14ULDR
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\520b3b8a9c85d4c88fda34f98647cebf\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\a1e422ce82dd46b9573345d401223e81\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\8692f36bb3b40cbe550145f1bba59d70\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.21.6589.7045
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.48_none_34799088504cf966\gdiplus.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.48_none_b4b2216a3cb4dd3e\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.48_none_e3539a3969552203\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.17134.1
    C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.48
    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\0e7821a4991c4edc382b8f3feabb1da1\System.Xaml.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\winmmbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvacwu.inf_amd64_31f4ef4821269ebb\nvwgf2umx.dll, version=21.21.13.7654
    C:\WINDOWS\system32\nvspcap64.dll, version=2.11.4.0
    C:\WINDOWS\System32\SETUPAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\PSAPI.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINHTTP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\nvapi64.dll, version=21.21.13.7654
    C:\WINDOWS\SYSTEM32\SspiCli.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CRYPT32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll, version=22.20.16.4691
    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igc64.dll, version=22.20.16.4691
------------------------------------------------------------------------------
 

opens for a second, before it stops loading and crashes. (crash report above)

ahhhhhhhhhhhhhhhhhhhhhhhhhhhhh.PNG

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@CCola, thanks for the report. See my previous post ^^ where I mention disabling hardware acceleration.

 

I still don't have a diagnosis or solution for this, unfortunately.

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The common denominator that I'm seeing so far is that this seems to happen on laptops with both a discrete GPU and then Intel GPU built-in to the CPU.

 

I can't get this to repro on my laptop, however, which has that type of configuration. (Intel HD P630 GPU + NVIDIA Quadro M2200).

 

I could use some information, and I have a shot-in-the-dark to see if it helps:

 

What is the version of the Intel driver you have? To determine this:

1) Go to Device Manager (right click on start button -> Device Manager)

image.png

 

2) Navigate to the Display Adapters node and expand it, then double-click on "Intel(R) HD Graphics ..." (the exact name is different across systems)

image.png

 

3) Click on the Driver tab, and the "Driver Version" is there.

image.png

 

Shot in the dark for a fix: Update the driver?

1) Complete the steps above, which will land you on the Driver tab inside of Device Manager

2) Click on "Update Driver"

3) Click on "Search automatically for updated drivers" and let it do all the work.

 

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On 5/31/2018 at 11:32 AM, Rick Brewster said:

Yeah -- that agrees with what I'm seeing. What I meant by what I said above is that the trigger seems to be updating to Windows 10 v1803. It doesn't affect all 1803 users, and I don't yet know why it's happening or what the fix is.

 

So if you or anyone else is able to figure out what's causing that, it would be tremendously helpful! I haven't been able to reproduce this on my systems, all of which use NVIDIA GPUs which seems to be the common denominator so far Edit: I did get a report from someone with a Radeon. Only 1 of my 5 systems is still on 1709 and that's because it gets BSODs.

 

For now, you may be able to get things working by disabling hardware acceleration. Since you can't open the app, you can use the instructions outlined in #15 from @BoltBait at: https://forums.getpaint.net/topic/110411-common-install-uninstall-crash-problems-and-solutions/

 

Disabling hardware acceleration worked! Paint.NET is now up and running just as it was before the update. Thank you!

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On 5/31/2018 at 10:54 PM, CCola said:

still nothing, I think it has to do with the recent windows 10 update.

 

Yes ... we already know this :) That's exactly what I've been saying throughout this whole post. 

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2 minutes ago, Rick Brewster said:

Are any of you using a drawing tablet by any chance? Like from Wacom?

I have a Monoprice drawing tablet, and the appropriate drivers installed for it, though I haven't used it in some time now.

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Okay, try unplugging it, uninstall its drivers and any of its software, reboot, and see if Paint.NET works (although re-enable hardware acceleration too).

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Also, can I get you to run dxdiag and attach the report to a post?

 

To do this, right click on the Start button, type in "dxdiag" and press OK, then click "No" for checking whether drivers are digitally signed (it doesn't matter for this), then click "Save All Information...", and then post the DxDiag.txt file here (preferably as an attachment).

 

For example, from my system...DxDiag.txt

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10 minutes ago, Rick Brewster said:

Also, can I get you to run dxdiag and attach the report to a post?

 

To do this, right click on the Start button, type in "dxdiag" and press OK, then click "No" for checking whether drivers are digitally signed (it doesn't matter for this), then click "Save All Information...", and then post the DxDiag.txt file here (preferably as an attachment).

 

For example, from my system...DxDiag.txt

Okay, here's mine. I'm not in a good position at the moment to try the thing with uninstalling my tablet drivers, though, so I'll have to get back to you on that.

DxDiag.txt

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Hey everybody, first time posting here so excuse my likely apparent idiocy.

I've been using paint.net for years as my image editing program of choice, but as of recently I cannot use it due to it crashing every time I start it up. I've uninstalled/reinstalled the program, reinstalled Windows (a couple of times), which didn't help, and I've emailed the crashlog4@getpaint.net address two times with a copy of the crash log with no response/fix.

A couple of paint.net updates have been released during the time I've had this issue so I am sure it's not the program itself, but I can't figure out what I need to do.

So as a final resort I came here, where I stumbled upon the thread "Scan your Crashlog for common solutions" where I was redirected to this subforum due to the lack of obvious solutions.

I would like some help with the issues I am having that prevent me from using the program, because I desperately need it for work and cannot be bothered to take the time to study another image editor.

Below is my crash log:

Spoiler

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

Application version: paint.net 4.0.21 (Final 4.21.6589.7045)
Time of crash: 6/7/2018 3:00:11 PM
Application uptime: 00:00:00.6024056
Application state: Running
Working set: 110,416 KiB
Handles and threads: 676 handles, 32 threads, 70 gdi, 93 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" @ ~2592MHz (4C/8T, DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)
Physical memory: 16265 MB
Video card: NVIDIA GeForce GTX 970M (v:10DE, d:13D8, r:161), Intel(R) HD Graphics 530 (v:8086, d:191B, r:6), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 120.00 dpi (1.25x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Dark, ThemeFileName=Aero.msstyles
Updates: True, 1/1/0001
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags:

Exception details:
System.Runtime.InteropServices.COMException (0x8876017C): ..\Direct2D\D2DRenderTarget.cpp (286) : hr = m_pRenderTarget->EndDraw(&d2dTag1, &d2dTag2); (PaintDotNet.Canvas.CanvasControl)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 89
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DRenderTarget.EndDraw(Tag& tag1, Tag& tag2)
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 667
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 483
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 347
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Managed assemblies:
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.Base, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    PaintDotNet.Core, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.SystemLayer, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Framework, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    PaintDotNet.Resources, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    PaintDotNet.Data, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Effects, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.21.6589.7045, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll
    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

Native modules:
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\1866ef955ae864919ec962208e869202\mscorlib.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\7b8af246eabce27a912801308d1cb6e6\System.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\6f73a7282b4a9c76be02894ae9ecfaa0\System.Core.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\d8e3444d4734ba7c51aae48f70675dc8\WindowsBase.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\c87246634dc08db3272ac5bdabb2b211\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\bcb38d56c8cffa07211d8dc5bcb6e955\PresentationCore.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\2a8c97719e046d509f5e727546029a55\PresentationFramework.ni.dll, version=4.7.3101.0
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\85f441112c0359bc1fffbd2e9d8a3221\PaintDotNet.Base.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6cf375cca7e9bb6bd07d25d837a1f541\System.Windows.Forms.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\3082005a824683d027ff6c4d3bf51934\PaintDotNet.SystemLayer.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\1d4d0df94a64ac55c0f1a199b562c2a1\PaintDotNet.Core.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\8609d1450262cde96e164beca13fbddb\PaintDotNet.Resources.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\6fbc0b824904634571fbff1cd6ff700a\PaintDotNet.Framework.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\800a84b43192201b47f6462819111861\PaintDotNet.Data.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\e5e09f69d9eeea3a95aa934c389e32a0\PaintDotNet.Effects.ni.dll, version=4.21.6589.7045
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\c57694bbd61911cdff3d81ec37737d9e\PaintDotNet.ni.exe, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\Program Files\paint.net\SxS\X64\vcruntime140.dll, version=14.00.24218.2 built by: VCTOOLSD14ULDR
    C:\Program Files\paint.net\SxS\X64\msvcp140.dll, version=14.00.24218.2 built by: VCTOOLSD14ULDR
    C:\Program Files\paint.net\SxS\X64\vcomp140.dll, version=14.00.24218.2 built by: VCTOOLSD14ULDR
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\520b3b8a9c85d4c88fda34f98647cebf\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\a1e422ce82dd46b9573345d401223e81\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\8692f36bb3b40cbe550145f1bba59d70\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.21.6589.7045
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.21.6589.7045
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.48_none_34799088504cf966\gdiplus.dll, version=10.0.17134.48 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.48_none_b4b2216a3cb4dd3e\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.48_none_e3539a3969552203\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.17134.1
    C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.48
    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\0e7821a4991c4edc382b8f3feabb1da1\System.Xaml.ni.dll, version=4.7.3101.0 built by: NET472REL1LAST_B
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1
    C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\winmmbase.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_0454e865e6b9d89f\nvldumdx.dll, version=23.21.13.8871
    C:\WINDOWS\System32\crypt32.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.DLL, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\imagehlp.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_0454e865e6b9d89f\nvwgf2umx.dll, version=23.21.13.8871
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll, version=22.20.16.4691
    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igc64.dll, version=22.20.16.4691
    C:\WINDOWS\System32\SetupApi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\psapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)
------------------------------------------------------------------------------
 

Thanks a lot!

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Hello @akyovbashiev and Welcome to the forum :)

 

To begin with, do you have the latest driver for Nvidia?  Also, please check you have all your Windows updates up-to-date too. 

 

Also, please try going to - OS(C) Program Files - Paint.net and scroll down to find PdnRepair.exe and let that try to Repair anything that may be amiss.

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Intel just released a new GPU driver on June 5th, which is worth installing: https://www.reddit.com/r/intel/comments/8oywbc/new_intel_uhd_graphics_drivers_out/

 

 

(remember: even though every crash log has a GeForce or Radeon, a key commonality is the presence of the built-in Intel GPU ... it's worth a shot!)

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