Saving a File - ACCESS DENIED

[FrankW]

How do I stop getting the message "Access Denied" when I try to save a file after I have cropped it but have not changed its name. I get an error message that I must change the name to save it. (see attached error message).  This only started recently. I uninstalled the program and reinstalled but I get the same message. 
THANKS FOR YOUR HELP!!

[toe_head2001]

What else can you tell us?

 

Have you enabled some extra "security" software?

Is the file readonly?

Are you saving to a virtual location, like OneDrive, or DropBox?

 

[FrankW]

I'm sorry, I don't know. 
It used to not do this. I don't know if I inadvertently changed a setting.
It is not read-only 

I am not saving it to Dropbox, etc.

 

Edited February 10, 2018 by FrankW

[toe_head2001]

What security software are you using? Windows Defender? AVG? Norton? something else?

 

This saving error happens for every file, or just certain one(s)?

[FrankW]

This happens to each file graphic file, whether .jpg or .png.

My firewall is avast. I had it before this started with the graphics file. I am using the latest version of paintnet
I am trying to save it to my hard drive, not uploading to onedrive or dropbox.

Thanks for your efforts!

Frank

Edited February 10, 2018 by FrankW

[klogg]

I am also getting this problem or at least something very similar, but I can be a little more specific:

I had Paint.Net classic installed then almost as soon as it was released I purchased and installed the app version from the store and began using it rather than classic (classic was still installed).

I have Controlled folder access turned on in Win 10 (Defender).

Today I cannot save to my 'My Documents' folder (or any other protected folder).

This is fairly new behaviour because I used to be able to do this (I say 'fairly new' because I haven't used Paint.NET for a few weeks).

I have now uninstalled the classic version, uninstalled the app and then reinstalled just the app but still have the same issue.

I don't know if it is connected but I have Windows set to install apps to D: but when reinstalling Paint.NET it wouldn't allow me to put it there (no reason given, just that the D: drive did not appear as an option). I installed to C: and then moved it using Apps and Features to D: where it now runs perfectly well from (Apart form the saving!).

 

Here is the error from Paint.NET when I try to save an existing file back to where it came from

 

 

And here are the details:

 

System.IO.FileNotFoundException: Could not find file 'D:\Users\XXXX\Pictures\XXXX\xxxx.jpg.0.pdnSave'.

File name: 'D:\Users\XXXX\Pictures\XXXX\xxxx.jpg.0.pdnSave'

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

   at PaintDotNet.IO.SaveTransaction..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options) in D:\src\pdn\src\PaintDotNet\IO\SaveTransaction.cs:line 265

   at PaintDotNet.Controls.DocumentWorkspace.DoSave(Boolean tryToFlatten) in D:\src\pdn\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 2915

 

Here is the error I get when I do a Save As on a new file, which I guess is triggered because Win10 won't allow write access to the folder.

 

 

In both cases I naturally get the Win10 notification that Controlled Folder access is blocked.

 

I hope this is useful and that you might be able to help me.

 

Edited February 16, 2018 by klogg

[BoltBait]

23 minutes ago, klogg said:

I have Controlled folder access turned on in Win 10 (Defender).

 

There's your problem right there.  Turn that feature off and see if that fixes the problem.

[FrankW]

How do I check this Controlled Folder access is blocked by Windows 10 Defender?

[BoltBait]

8 hours ago, FrankW said:

How do I check this Controlled Folder access is blocked by Windows 10 Defender?

 

1) Press your Windows key and type "defender".  Choose "Windows Defender Security Center" from the menu.

2) Click "Virus & threat protection"

3) Click "Virus & threat protection settings"

4) Scroll down to "Controlled folder access" and turn it Off.

[klogg]

Sorry for the slow reply.....

Yes turning off Controlled Access 'solved' the problem. I did that straight away but was hoping there was an alternative solution.

 

Not a big problem really, I just got a nice warm feeling inside when it was switched on (although the list of exemptions I needed to allow was growing!)

[panxxze]

On 2/17/2018 at 7:41 AM, BoltBait said:

 

There's your problem right there.  Turn that feature off and see if that fixes the problem.

I have turned the feature off and I still can't save it.

[Pixey]

5 hours ago, panxxze said:

I have turned the feature off and I still can't save it.

 

@panxxze please start a new conversation - in a new thread - as this is an old. 

 

When you do, please tell us a bit more about what system you are using