Paid for the software, still incredibly laggy

[newkillerstar92]

I just got a new tablet, and it works fine on just about everything except for Paint.net. There's this annoying lag whenever I try to draw a line, especially a small one. I paid for the software because I figured that might make it work better, but it hasn't. What should I do?

[toe_head2001]

Can you post your Hardware specs as reported by paint.net?

Settings -> Diagnostics -> Copy to clipboard

https://www.getpaint.net/doc/latest/SettingsDialog.html#6

 

Do you have extra "security" or gaming software running on your computer at the same time as paint.net?

 

2 hours ago, newkillerstar92 said:

There's this annoying lag whenever I try to draw a line, especially a small one.

You're saying the lag is worse for a small line than it is for a large line?

 

2 hours ago, newkillerstar92 said:

I paid for the software because I figured that might make it work better, but it hasn't.

Yeah, paying for something doesn't magically make it work better. Welcome to the school of hard knocks.

[newkillerstar92]

Application    paint.net 4.0.21 (Final 4.21.6589.7045)
Build Date    Monday, January 15, 2018
Install type    AppX
    
Hardware accelerated rendering (GPU)    True
Animations    True
DPI    96.00 (1.00x scale)
Language    en-US
    
OS    Windows 10 Home x64 (10.0.16299.0) (0x65)
.NET Runtime    4.0.30319.42000
Physical Memory    3,920 MB
    
CPU    Intel(R) Celeron(R) CPU N3350 @ 1.10GHz
    Speed    ~1094 MHz
    Cores / Threads    2 / 2
    Features    DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE
    
Video Card    Intel(R) HD Graphics
    Dedicated Video RAM    128 MB
    Dedicated System RAM    0 MB
    Shared System RAM    1,960 MB
    Vendor ID    0x8086
    Device ID    0x5A85
    Subsystem ID    0x10841025
    Revision    11
    LUID    0x0000A337
    Flags    None
    Outputs    1
    
Video Card    Microsoft Basic Render Driver
    Dedicated Video RAM    0 MB
    Dedicated System RAM    0 MB
    Shared System RAM    1,960 MB
    Vendor ID    0x1414
    Device ID    0x008C
    Subsystem ID    0x00000000
    Revision    0
    LUID    0x0000A68D
    Flags    Software
    Outputs    0

[newkillerstar92]

And I don't have any gaming software or extra security that I know of.

[BoltBait]

37 minutes ago, newkillerstar92 said:

CPU    Intel(R) Celeron(R) CPU N3350 @ 1.10GHz

 

This is basically the slowest processor you can buy.  I think that may be your problem.

 

I think it is time to upgrade your hardware.

 

If you look at paint.net's hardware requirements: https://www.getpaint.net/download.html

 

You'll see that what you have is the absolute minimum required to run the software.  This is not the minimum required to have a good experience, just the minimum required just to run it.

[newkillerstar92]

Thank you, BoltBait.

[shaunpeoples]

Hey NewStartKiller, not sure what tablet you have - but I've seen issues (specifically with Paint.NET) related to tablet drivers which support TabletPC mode. If there is an option to disable that through the tablet interface, give that a shot. Specifically, it works for HUION H610 Pro and likely other models.

 

Photoshop doesn't seem to have this hiccup - but I'm sure their handling of tablets is wholly different. Good luck.

[NinthDesertDude]

Try turning off hardware-accelerated rendering. Open Paint.net, click the gear icon on the far top-right of the window. The first checkbox in the dialog that pops up will be Hardware Accelerated Rendering (GPU). Try turning that off and restart Paint.net to see if it improves performance.

 

I did this with an old computer for Paint.net once.