Buli Posted January 30, 2018 Share Posted January 30, 2018 I downloaded the "paint.net.4.0.21.install" ... that perfectly worked. Than I klicked on it to start the installation. The installation starts, and when it gets to the point where it says "extracting files" it suddenly stops. No error no nothing! It just disappears, and the programm isn`t on my computer afterwards.... What can I do??? And please reply in easy words bc I know nothing about computers! Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 30, 2018 Share Posted January 30, 2018 You need to install the .NET Framework first: https://www.microsoft.com/en-us/download/details.aspx?id=56115 Then install paint.net afterwards. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
thewizardoz Posted January 31, 2018 Share Posted January 31, 2018 8 hours ago, Buli said: I downloaded the "paint.net.4.0.21.install" ... that perfectly worked. Than I klicked on it to start the installation. The installation starts, and when it gets to the point where it says "extracting files" it suddenly stops. No error no nothing! It just disappears, and the programm isn`t on my computer afterwards.... What can I do??? And please reply in easy words bc I know nothing about computers! My 4.0.21 installaton crashes too! I tried that .NET Framework download but when I run it it says that I already have it installed!! My error message reads as shown in the capture attached. It's supposedly due to a Direct2D problem, a "NoHardwareDeviceException". Very frustrating!!! Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 31, 2018 Share Posted January 31, 2018 You're running in the same error as reported in this post, which has the fix: Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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