Diomedes Posted January 23, 2018 Share Posted January 23, 2018 Hi all, I installed paint.net awhile ago on an old computer, but have since changed PCs and downloaded the installation package on my new computer (Windows 10, Lenovo 32bit). Only this time, when I go to install, the program goes through the first step, then tells me it's about to install Paint.net, then disappears without error message - or anything installed. Essentially, I get to right before this window, then the installer closes: Any help would be greatly appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 23, 2018 Share Posted January 23, 2018 (edited) Try installing the latest version of the .NET Framework first. https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer Let us know how it goes. On 1/23/2018 at 3:19 AM, Diomedes said: ... my new computer (Windows 10, Lenovo 32bit) Lenovo is selling new computers with 32bit operating systems? Shame on them. Edited January 15, 2020 by toe_head2001 Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Diomedes Posted January 23, 2018 Author Share Posted January 23, 2018 9 hours ago, toe_head2001 said: Lenovo is selling new computers with 32bit operating systems? Shame on them. I suppose it is I tried installing the framework, but it told me it wasn't compatible with my operating system. I'm not sure what's wrong or if there's something I've done improper. Any help? "Blocking Issues: The .NET Framework 4.7.1 is not supported on this operating system." Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 23, 2018 Share Posted January 23, 2018 Yeah you have to make sure your Windows 10 is up-to-date as well. I'm planning to improve the OS version detection and error message in the next update. This is no different than trying to install, for instance, the latest NVIDIA drivers. They also don't install on older versions of Windows 10. Same for Intel Ethernet drivers, etc. You will run into this A LOT if you don't update Windows 10. https://blog.getpaint.net/2017/10/23/paint-net-4-0-20-and-net-4-7/ Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Diomedes Posted January 24, 2018 Author Share Posted January 24, 2018 Upon running winver, it only informs me that I have "Version 10.0". I've just run Windows Update about thirty minutes ago, and it says it "had a problem installing" a few of them. I clicked retry, but it's still "checking for updates"... Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 24, 2018 Share Posted January 24, 2018 22 minutes ago, Diomedes said: ... it only informs me that I have "Version 10.0" Yup, just as we suspected. You have the very first release of Windows 10. You're about 2.5 years behind on updates. 1 Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Diomedes Posted January 24, 2018 Author Share Posted January 24, 2018 (edited) 46 minutes ago, toe_head2001 said: Yup, just as we suspected. You have very first release of Windows 10. You're about 2.5 years behind on updates. Ah. That explains a lot Windows Update has just gotten to 90%, so hopefully that will work. Edited January 24, 2018 by Diomedes Quote Link to comment Share on other sites More sharing options...
rburcky Posted February 20, 2018 Share Posted February 20, 2018 I am having sort of the same problem... I tried several time to install paint.net... it got to the installing the .net framework portion... downloaded the files...then exited back to a blank paint.net install page and sat there. After a couple of attempts, I went to the Microsoft site and downloaded the .net framework myself and when I attempted to install it, I got the same ".net framework 4.7.1 is not supported on this operating system" message. I realize you guys are not tech support for Microsoft, but can you give me a clue what's wrong? I've ran Windows Update and all updates are installed... I'm running Windows 10... anything else I need to look for? Thanks!!! Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted February 20, 2018 Share Posted February 20, 2018 1 minute ago, rburcky said: I'm running Windows 10 Which version of Windows 10? Creators Update, Fall Creators Update, ect. ? Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
rburcky Posted February 20, 2018 Share Posted February 20, 2018 Win 10 Home... Version 1511... Build 10586.1176 Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted February 20, 2018 Share Posted February 20, 2018 Just now, rburcky said: Win 10 Home... Version 1511... Build 10586.1176 There's your problem; you need to upgrade. https://blog.getpaint.net/2017/10/23/paint-net-4-0-20-and-net-4-7/ Quote My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
rburcky Posted February 20, 2018 Share Posted February 20, 2018 Thanks! I'll check into this... Windows Update said I had all of the updates... I'll check it again. Thanks!!!! Quote Link to comment Share on other sites More sharing options...
Freakbatzen Posted March 19, 2018 Share Posted March 19, 2018 Heya, did any of this actually work? I have the same issue on Windows 10 (V. 1709) and .NET framework 4.7.1, any clues what else could cause it? I'm also running the installer as admin. regards, b Quote Link to comment Share on other sites More sharing options...
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