Sign in to follow this  
1603errorlog

1603 error log

Recommended Posts

1603 error upon attempting to update Paint.NET to 4.0.21.  Followed steps 1-7 before running the diagnostic tool.  This is what the tool determined were the relevant parts of the log file.  Uninstalled Paint.NET and tried reinstalling an older version only to be met with the 1603 error.

 

Quote

> Line 117: MSI (c) (28:10) [08:22:00:608]: Incrementing counter to disable shutdown. Counter after increment: 0
> Line 118: MSI (c) (28:10) [08:22:00:608]: Switching to server: ALLUSERS="1" CURRENTDIRECTORY="C:\Users\XXX\Desktop" CLIENTUILEVEL="0" CLIENTPROCESSID="8488" USERNAME="XXX" ACTION="INSTALL"   
> Line 119: MSI (s) (08:50) [08:22:00:613]: Running installation inside multi-package transaction C:\Users\XXX\Desktop\PaintDotNetMsi\PaintDotNet_x64.msi
> Line 120: MSI (s) (08:50) [08:22:00:613]: Grabbed execution mutex.
> Line 121: MSI (s) (08:50) [08:22:00:615]: MainEngineThread is returning 1603
> Line 122: MSI (s) (08:50) [08:22:00:616]: User policy value 'DisableRollback' is 0
> Line 123: MSI (s) (08:50) [08:22:00:616]: Machine policy value 'DisableRollback' is 0
> Line 124: MSI (s) (08:50) [08:22:00:616]: Incrementing counter to disable shutdown. Counter after increment: 0
> Line 125: MSI (s) (08:50) [08:22:00:616]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 

> Line 124: MSI (s) (08:50) [08:22:00:616]: Incrementing counter to disable shutdown. Counter after increment: 0
> Line 125: MSI (s) (08:50) [08:22:00:616]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
> Line 126: MSI (s) (08:50) [08:22:00:616]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
> Line 127: MSI (s) (08:50) [08:22:00:617]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
> Line 128: MSI (c) (28:10) [08:22:00:617]: Back from server. Return value: 1603
> Line 129: MSI (c) (28:10) [08:22:00:617]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
> Line 130: Action ended 8:22:00: INSTALL. Return value 3.
> Line 131: Property(C): UpgradeCode = {04A40F40-A207-4B48-AED7-6AA532E43275}
> Line 132: Property(C): TARGETDIR = C:\Program Files\paint.net

> Line 126: MSI (s) (08:50) [08:22:00:616]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
> Line 127: MSI (s) (08:50) [08:22:00:617]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
> Line 128: MSI (c) (28:10) [08:22:00:617]: Back from server. Return value: 1603
> Line 129: MSI (c) (28:10) [08:22:00:617]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
> Line 130: Action ended 8:22:00: INSTALL. Return value 3.
> Line 131: Property(C): UpgradeCode = {04A40F40-A207-4B48-AED7-6AA532E43275}
> Line 132: Property(C): TARGETDIR = C:\Program Files\paint.net
> Line 133: Property(C): VSDFrameworkVersion = ANY
> Line 134: Property(C): VSDAllowLaterFrameworkVersions = False

> Line 244: MSI (c) (28:10) [08:22:00:622]: Note: 1: 2262 2: Error 3: -2147287038 
> Line 245: MSI (c) (28:10) [08:22:00:622]: Note: 1: 2262 2: Error 3: -2147287038 
> Line 246: MSI (c) (28:10) [08:22:00:622]: Product: paint.net -- Installation failed.
> Line 247: 
> Line 248: MSI (c) (28:10) [08:22:00:622]: Windows Installer installed the product. Product Name: paint.net. Product Version: 4.0.21. Product Language: 1033. Manufacturer: dotPDN LLC. Installation success or error status: 1603.
> Line 249: 
> Line 250: MSI (c) (28:10) [08:22:00:623]: Grabbed execution mutex.
> Line 251: MSI (c) (28:10) [08:22:00:623]: Cleaning up uninstalled install packages, if any exist
> Line 252: MSI (c) (28:10) [08:22:00:624]: MainEngineThread is returning 1603

> Line 248: MSI (c) (28:10) [08:22:00:622]: Windows Installer installed the product. Product Name: paint.net. Product Version: 4.0.21. Product Language: 1033. Manufacturer: dotPDN LLC. Installation success or error status: 1603.
> Line 249: 
> Line 250: MSI (c) (28:10) [08:22:00:623]: Grabbed execution mutex.
> Line 251: MSI (c) (28:10) [08:22:00:623]: Cleaning up uninstalled install packages, if any exist
> Line 252: MSI (c) (28:10) [08:22:00:624]: MainEngineThread is returning 1603
> Line 253: === Verbose logging stopped: 1/17/2018  8:22:00 ===
> Line 254: 
> -EOF-

 

Share this post


Link to post
Share on other sites

Can you attach the full log file that's on your Desktop?

 

6 hours ago, Pixey said:

1603 error :  This means your installation of paint.net is broken.

Not always.  Error 1603 means:  "A fatal error occurred during installation".

It can be caused by a variety things.

Share this post


Link to post
Share on other sites

Here's the issue:

Quote

MSI (c) (04:A4) [15:33:47:761]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038

 

Windows Installer (MSI) thinks another installation is in progress.

If rebooting Windows doesn't fix that, you could try restarting the Windows Installer service just before running the paint.net installation.

  • Upvote 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this