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Kept crashing, uninstalled but can't reinstall


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There's a similar thread here but the situations are different.  I'm not getting any error messages at all.  When I would start paint.net, everything would load but the canvas and then it would close.  I uninstalled and tried to reinstall but whenever I run the install program, the initial thing pops up and I see the install bar and once it gets to 100% it closes.  A few seconds later I'll see a window appear but then quickly disappear on the taskbar.  I checked the processes and it doesn't appear to be running in the background when this occurs.  I've tried to install older version of paint.net but none of them work either.  I do have an error log from when I still had it installed and I'll put it here:

  

    

Application version: paint.net 4.0.19 (Final 4.19.6484.39094)
Time of crash: 12/23/2017 11:29:44 AM
Application uptime: 00:00:00.1275178
Application state: Starting 
Working set: 39,640 KiB
Handles and threads: 321 handles, 15 threads, 8 gdi, 10 user
Install type: Classic
Application directory: C:\Program Files\paint.net
Current directory: C:\Program Files\paint.net
Install directory: C:\Program Files\paint.net
OS Version: 10.0.16299.0 Workstation x64
.NET version: CLR 4.0.30319.42000 x64, FX 4.6
Processor: "AMD FX(tm)-4300 Quad-Core Processor            " @ ~3817MHz (2C/4T, DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)
Physical memory: 8173 MB
Video card: AMD Radeon R7 240 Series (v:1002, d:6617, r:199), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 120.00 dpi (1.25x scale)
UI theme: Aero/Aero + DWM (Aero.msstyles)
Updates: True, 12/20/2017
Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US
Flags: 

Exception details:
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
   at PaintDotNet.Controls.PdnToolStripSplitButton..ctor() in D:\src\pdn\src\PaintDotNet\Controls\PdnToolStripSplitButton.cs:line 19
   at PaintDotNet.Controls.ToolChooserStrip.InitializeComponent() in D:\src\pdn\src\PaintDotNet\Controls\ToolChooserStrip.cs:line 83
   at PaintDotNet.Controls.PdnToolBar.InitializeComponent() in D:\src\pdn\src\PaintDotNet\Controls\PdnToolBar.cs:line 1245
   at PaintDotNet.Controls.PdnToolBar..ctor(AppWorkspace appWorkspace) in D:\src\pdn\src\PaintDotNet\Controls\PdnToolBar.cs:line 981
   at PaintDotNet.Controls.AppWorkspace.InitializeComponent() in D:\src\pdn\src\PaintDotNet\Controls\AppWorkspace.cs:line 1748
   at PaintDotNet.Controls.AppWorkspace..ctor() in D:\src\pdn\src\PaintDotNet\Controls\AppWorkspace.cs:line 1318
   at PaintDotNet.Dialogs.MainForm.InitializeComponent() in D:\src\pdn\src\PaintDotNet\Dialogs\MainForm.cs:line 677
   at PaintDotNet.Dialogs.MainForm..ctor(String[] args) in D:\src\pdn\src\PaintDotNet\Dialogs\MainForm.cs:line 368
   at PaintDotNet.Program.StartPart2(String mutexName, String[] remainingArgs) in D:\src\pdn\src\PaintDotNet\Program.cs:line 954
   at PaintDotNet.Program.Start() in D:\src\pdn\src\PaintDotNet\Program.cs:line 288
   at PaintDotNet.Program.Main(String[] args) in D:\src\pdn\src\PaintDotNet\Program.cs:line 1264

Managed assemblies: 
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe
    PaintDotNet.Base, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    PaintDotNet.Core, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll
    PaintDotNet.SystemLayer, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll
    PaintDotNet.Framework, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll
    PaintDotNet.Resources, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll
    PaintDotNet.Data, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll
    PaintDotNet.Effects, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.19.6484.39094, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll

Native modules: 
    C:\Program Files\paint.net\PaintDotNet.exe, version=4.19.6484.39094
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.16299.125 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.2556.0 built by: NET471REL1
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.16299.125 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.16299.98 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.16299.98 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\8a9c7ab28dfd1baa08e20283667c4c7e\mscorlib.ni.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\System32\ole32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\0c9bec7e4e969db233900a4588c91656\System.ni.dll, version=4.7.2556.0 built by: NET471REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\88dea3dcba1b28955a1a9346e1f346a2\System.Core.ni.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\097e2323c85eafa046d1e6c5135e84df\WindowsBase.ni.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\11b6df208a28a7e6c1011a50101e923d\System.Drawing.ni.dll, version=4.7.2556.0 built by: NET471REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\e16c1658c8bb22ead63dd70f66cc27bc\PresentationCore.ni.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\de42d5cf20a20f3b2115b87d7d2cf997\PresentationFramework.ni.dll, version=4.7.2600.0
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\a3827587782155c10d635b7650ea89fa\PaintDotNet.Base.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\521c34e277f9c9e0fc16511eaf6a448e\System.Windows.Forms.ni.dll, version=4.7.2556.0 built by: NET471REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\dbb7599085f196e62a6049c343d0a652\PaintDotNet.SystemLayer.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\d891a0c61857e92883e2dff7c57e508b\PaintDotNet.Core.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\189429b12ce09bae4f1f69df2c6a9e2d\PaintDotNet.Resources.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\1baa57f0d40528197e80a83fed6bad51\PaintDotNet.Framework.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\3cf882099ea1df2ee92f4cf256820039\PaintDotNet.Data.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\706e8e7538292f427e2d99f3efd5c66e\PaintDotNet.Effects.ni.dll, version=4.19.6484.39094
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\3d5c9c90e3804dd883e553f09f39bceb\PaintDotNet.ni.exe, version=4.19.6484.39094
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\System32\shell32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\msvcp140.dll, version=14.00.24215.1 built by: VCTOOLSD14ULDR
    C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll, version=14.00.24215.1 built by: VCTOOLSD14ULDR
    C:\WINDOWS\SYSTEM32\vcomp140.dll, version=14.00.24215.1 built by: VCTOOLSD14ULDR
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\56f24a797ee3c2a1b9653c5eaa0a664c\System.Configuration.ni.dll, version=4.7.2556.0 built by: NET471REL1
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\7260601a8e387f3dc0dec66fc8855067\System.Xml.ni.dll, version=4.7.2556.0 built by: NET471REL1
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.2600.0 built by: NET471REL1LAST
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\7f454ad3d1e60c528d44fb542a5f48ac\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.19.6484.39094
    C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.19.6484.39094
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.16299.98 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.125_none_46b6c26dedf485d7\gdiplus.dll, version=10.0.16299.125 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.16299.98 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\system32\dwmapi.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.125_none_15cbcf8893620c09\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.125_none_88782a244abc4c60\comctl32.dll, version=5.82 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\SetupApi.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CRYPT32.dll, version=10.0.16299.15 (WinBuild.160101.0800)
    C:\WINDOWS\System32\psapi.dll, version=10.0.16299.15 (WinBuild.160101.0800)
------------------------------------------------------------------------------

 

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Nothing seems amiss in the crash log -- you've got no plugins, and there's nothing weird in the list of native modules. You're on the latest version of Windows 10.

 

Maybe run "sfc /scannow" to see if there are some corrupt OS files, or run chkdsk to see if this disk is corrupt/bad. Maybe your antivirus/antimalware or other "security" software is getting in the way. Make sure you do have all Windows Updates installed.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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2 hours ago, Rick Brewster said:

Nothing seems amiss in the crash log -- you've got no plugins, and there's nothing weird in the list of native modules. You're on the latest version of Windows 10.

 

Maybe run "sfc /scannow" to see if there are some corrupt OS files, or run chkdsk to see if this disk is corrupt/bad. Maybe your antivirus/antimalware or other "security" software is getting in the way. Make sure you do have all Windows Updates installed.

Did "sfc /scannow" and nothing was corrupt.  Chkdsk returned the same result.  I have no installed any new security software recently and it always worked before but I do have malwarebytes.  I do not believe it is causing the problem as I disabled it to test whether I could install paint.net or not.  My system is up to date.  To clarify, I can install other programs, just not paint.net so it isn't a problem with my windows installer.

Edited by princewilliam3
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