Unhandled Exception has occured in a component in your application. if you click Cotinue, the application will ignore this error and attempt to continue.

itsproinc · August 18, 2017

..\Direct2D\D2DFactory.cpp (95) : hr = m_pFactory ->CreateDCRenderTraget(NativeConversion::ToNative(renderTargetProperties), spDCRenderTarget); (PaintDotNet.Controls.PdnBanner).

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
PaintDotNet.Direct2D.NoHardwareDeviceException (0x8899000B): ..\Direct2D\D2DFactory.cpp (95) : hr = m_pFactory->CreateDCRenderTarget( &NativeConversions::ToNative(renderTargetProperties), &spDCRenderTarget); (PaintDotNet.Controls.PdnBanner)
at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 89
at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DFactory.CreateDCRenderTarget(RenderTargetProperties renderTargetProperties)
at PaintDotNet.Direct2D.Proxies.Direct2DFactoryProxy.CreateDCRenderTarget(RenderTargetProperties renderTargetProps) in D:\src\pdn\src\Base\Direct2D\Proxies\Direct2DFactoryProxy.cs:line 75
at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget(Boolean invalidateControl) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 426
at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 500
at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 483
at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 347
at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
SetupFrontEnd
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/SetupFrontEnd.exe
----------------------------------------
PaintDotNet.Core
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Core.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2104.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2103.2 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
PaintDotNet.Base
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Base.DLL
----------------------------------------
PaintDotNet.SystemLayer
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.SystemLayer.DLL
----------------------------------------
PaintDotNet.Framework
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Framework.DLL
----------------------------------------
PaintDotNet
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.EXE
----------------------------------------
PaintDotNet.Resources
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Resources.DLL
----------------------------------------
PaintDotNet.Data
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Data.DLL
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
PaintDotNet.SystemLayer.Native.x64
Assembly Version: 4.17.6411.1908
Win32 Version: 4.17.6411.1908
CodeBase: file:///C:/Users/ITSPRO~1/AppData/Local/Temp/PdnSetup/x64/PaintDotNet.SystemLayer.Native.x64.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2046.0 built by: NET47REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

The weird thing is paint.net works fine before after a sudden hiccups and crashes paint.net was unuseable am in desperate to use this applicaton for my project

i have my nvidia driver installed (latest one)

Best Regards,

Itsproinc

itsproinc · August 18, 2017

Edit: Just scrolling through the forum found a similar problem what i had to do was

Nvidia control panel -> Manage 3D Settings -> Global Setting -> Preferred graphic processor -> integrated

it seems it wont work with nvidia where running on intel hd it works like a charm

Rick Brewster · August 18, 2017

Yeah there's a bug in either the Win10 Creators Update or the NVIDA driver that it comes with, but only for some laptop Quadros chips.

RR55 · January 19, 2018

I'm having the exact same issue on my Windows 10 desktop. I don't have Nvidia but I did update the Intel drivers. No dice. Any other suggestions other than re-setting my computer? I use paint.net for my business and can't do without it!

Thanks,

Reynaldo

toe_head2001 · January 19, 2018

Hey, @RR55

Which version of Windows 10? Fall Creators Update, or which?

Intel CPU model? For example, Core i7 7700K

Can you also attach your crash log?

RR55 · January 20, 2018

Hey toe_head,

Thanks for the reply. The version is Fall Creators Update (1703). CPU is i5-3570.

How do I attach the Crash Report? I'm receiving a message that I can only upload 256 kb and the report (.evtx) is over 2 MB. Is there a particular format that is better than others?

FYI, just tried to uninstall paint.net and got this error message:

image.png.2d6ef786496402eff0578962936d77d8.png

Reynaldo

Edited January 20, 2018 by RR55
added error msg

toe_head2001 · January 20, 2018

2 hours ago, RR55 said:

... just tried to uninstall paint.net ...

Why?

So, it paint.net still installed?

2 hours ago, RR55 said:

Fall Creators Update (1703)

Umm, no.

1703 = Creators Update

1709 = Fall Creators Update

Which is it?

2 hours ago, RR55 said:

CPU is i5-3570.

Ok, your graphics driver version should v15.33.

https://downloadcenter.intel.com/download/26813/?product=65702

2 hours ago, RR55 said:

the report (.evtx) is over 2 MB

A log from the event viewer? Don't you just have a plain text log, like the original poster did?

Rick Brewster · January 20, 2018

I'm pretty sure you're getting a different crash.

For this thread, 1) you do get a crash log, and 2) the exception is NoHardwareDeviceException

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