Paint Net Won't install becuase of a previous incomplete/stalled installation

[DougB]

Hi

 

I am trying to install Paint Net, but a previous install did not complete successfully

 

How do I remove these files to start a clean install?

 

I have 4 files in paint.net/staging similar to;

PaintDotNet_x64_41071439

PaintDotNet_x64_243559361

PaintDotNet_x64_1141528296

PaintDotNet_x64_1850655331

 

placing these files into recycling doesn't help

 

Thanks

[toe_head2001]

You can run this utility to remove the broken paint.net installation:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

Afterwards, you should be able to install paint.net successfully.

[DougB]

Unfortunately, after running the program, it still won't work

 

The installation must have stalled at a point where windows does not recognize the program, by name, but Paint does recognize that there are residual files or a batch file somewhere from the previous install attempt

 

"There was an error installing paint.net (1618)

Another installation is already in progress. Complete that installation before proceeding with this install."

[BoltBait]

1 hour ago, DougB said:

Another installation is already in progress...

 

Reboot before trying again.

[DougB]

Hi again

 

I've had our company tech's on my computer, updated windows, restarted computer multiple times,

After which I still cannot get an install to go. Same error message.

 

Researched on the forum, and went into multiple "temp" file folders erasing files

went into the paint folder erasing batch files

 

rebooting

 

Alas, still no luck

 

There must be an innocuous batch file somewhere or config line or something

 

Anyway, I spent quite a few hours on this, and can't spend any more time. Wish there was a solution. I hate having to give up.