Jump to content

Installer does not seems to be able to launch

Recommended Posts

I am hoping someone can please help me. Long time user of the program and very much love it.


I made the mistake of agreeing to update from 4.0.9 to 4.0.10 today. I say "mistake" because almost nothing involving "updating software" ever seems to have upside anymore. Usually seems to involve, rather "hours of wasted time trying to get the new version to work."


Anyway, Windows 7 machine.


The update crashed after removing the old version.


When I tried to reinstall using the downloaded installer I get a greyed-out screen with a very tiny little grey taskbar that says "Language (English)" and has a help icon.


There does not seem to be a way to do anything from this point other than to CTL+ALT+DEL out of it, as it locks up the screen. Can't even take a screenshot as the whole system locks up.


Seems to be a problem with the installer., then. Tried downloading old versions of PDN and now they give me the same problem with their installers.


Anyone with any idea what to do, I would immensely appreciate help/suggestions. I nuse PDN to create things for my work from time to time and feel it is the best thing of its kind. And I don't currently have anything else comparable!

Link to comment
Share on other sites

Remove any traces of the previous installation with this tool https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Then download a fresh copy of paint.net from here http://www.dotpdn.com/downloads/pdn.htmland try installing it again.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...