cant install 4.0.9 on Win7

[reptilliousmods]

I have not installed paint.net before but i was interested in trying it

After downloading and attempting to set it up, I get this error

 

Does anyone have a solution for this?

I looked at the installation problems thread but the step's don't have any effect

 

 

[toe_head2001]

I'm not sure about this, but you could try disabling UI Animations in paint.net.

Edited June 4, 2016 by toe_head2001

[reptilliousmods]

 

I'm not sure about this, but you could try disabling UI Animations in paint.net.

 

DisableUiAnimations.zip

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\paint.net]
"UI/EnableAnimations"="False"

same error sadly

[toe_head2001]

Edit by Rick: See my post below. Using /createMsi should not be necessary.
 
Oops, my bad, I see your issue is installing paint.net, not running the paint.net itself. So that registry edit wouldn't do anything for you.
 
You can create a MSI as an alternative method to install paint.net. It won't invoke that animation stuff during the installation.
http://www.getpaint.net/doc/latest/UnattendedInstallation.html

 

Also make sure you're up to date on Windows Updates and the Drivers for your Video Card, as those can cause issues with the DirectX calls that paint.net makes.

[Rick Brewster]

No, actually the solution to this is known. I need to update the troubleshooting FAQ. (edit: it's updated, http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/#entry516996 )

 

You need to install the Visual C++ 2015 Runtime from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Microsoft broke something here in their 2015 version with the whole "Universal CRT" junk. Unfortunately this means that some people have to install the VC++ RT manually.

[DrMDodd]

Solution 5 worked for me!