m2design01 Posted January 2, 2016 Share Posted January 2, 2016 (edited) I have spent most of this morning tring to install 4.0.8 without success. I hope someone somewhere has a solution... Below are screen shots of what happens trying to install . I am currently using 4.0.6 and attempting to update from settings feature. I have checked the staging folder in the 4.0.6 folder and it does not contain any reference to the paintdotnet_x64-1246488643.msi Edited January 2, 2016 by m2design01 Quote Link to comment Share on other sites More sharing options...
Ishi Posted January 3, 2016 Share Posted January 3, 2016 Do you have .NET Framework 4.6.1 installed? If you don't, Paint.NET 4.0.8 needs that. Here's the installation package for .NET Framework 4.6.1. Try installing that and attempt to install Paint.NET again. Some others have also complained that they have trouble installing or uninstalling Paint.NET on Windows 10. Quote Link to comment Share on other sites More sharing options...
m2design01 Posted January 3, 2016 Author Share Posted January 3, 2016 @Ishi Thanks for the response. I went to the location mentioned in your post for Framework 4.6.1 to no avail. I was informed that my system already has the version or a more current one installed. Made several attempts last night to load paint.net 4.0.8 with no success. My frustration level has peaked, I guess I am stuck with Paint.net 4.0.6. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted January 3, 2016 Share Posted January 3, 2016 Your second screenshot shows the 1603 error. Have a look at the fixes in post #8 of this thread: http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/ Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
m2design01 Posted January 6, 2016 Author Share Posted January 6, 2016 I have been using Paint.net sense 3.0 and have updated over time to my current version 4.0.6. I have never had problems until 4.0.8. I have tried the suggestions made on the forum to no avail. Today I tried version 4.0.9 with the same results. I then went from my desktop computer to my surface 2 and 4.0.9 loaded with out a problem - go figure. I have looked for the msi in the paint.net folder on my desktop that the install says I don't have. In the staging folder I have 20 different msi files, what this all about. I'm at the stage of frustration where I might uninstall my much used 4.0.6 and try a fresh 4.0.9 install as though my computer had never had 4.0.6 (such was the case on the surface 2). My other option is to call up the man who creates this software and have him come over to my house for coffee. (Seems we both live in the same town) I know "That's not going to happen" I have a mystery on my hands and don't have a clear understanding what is going on. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 6, 2016 Share Posted January 6, 2016 I thought we had a fix for that ... run the installer with /createMsi, grab the MSI out of the folder on the desktop, then rename it and move it to what the dialog box is asking for Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
m2design01 Posted January 6, 2016 Author Share Posted January 6, 2016 I'm sorry but I must be a little dense. How do I run the installer with /createMsi. I find no way to add anything to the installer. The only folder on my desktop that has anything to do with paint.net is the zip file folder for version 4.0.9 If I click on that folder and try to unzip, it just starts the install process which will always fail. At least the sun is out. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 6, 2016 Share Posted January 6, 2016 Not dense, you just aren't familiar with what I'm talking about. You'll have to do it from a command prompt (cmd.exe). The documentation for it is here: http://www.getpaint.net/doc/latest/UnattendedInstallation.html Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
m2design01 Posted January 6, 2016 Author Share Posted January 6, 2016 (edited) This is what I did... what went wrong? Edited January 6, 2016 by m2design01 Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 6, 2016 Share Posted January 6, 2016 Looks like your copy of "paint.net.4.0.9.install.exe" is not located where you claim it is. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
m2design01 Posted January 7, 2016 Author Share Posted January 7, 2016 (edited) OK gentelmen here is were I am and it is not a good place. Not having used cdm commands for 15 years I might be a little slow there, but.... I was able to get the two msi files as instructed. Renamed the 64 bit msi to the name requested by the install. Placed said renamed file in C:\program files\paint.net\staging... The problem remains the same. Ran the install.exe file from the zip file with the exact same results. When worst comes to worst from the control panel "Programs.._will not allow me to uninstall paint.net. I do not find an uninstall program in the paint.net folder. The sun is no longer shining... Edited January 7, 2016 by m2design01 Quote Link to comment Share on other sites More sharing options...
m2design01 Posted January 9, 2016 Author Share Posted January 9, 2016 Because I can not update my 4.0.6 version of Paint.net and no help appears to be coming I want to remove the software from my computer and perhaps start fresh with a clean installation. Not going to happen. When I go to the control panel and use the "programs and features" selection to uninstall, the attachments to this post illustrate my situation. I am not familiar with the problem I am having just to uninstall. There something in my update to 4.0.6 back when, that appears to be missing. I want to remove this software but with my limited knowhow I am not willing to mess with the registry on my main computer with out help. Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 9, 2016 Share Posted January 9, 2016 This may sound like a dumb question, but I want to be sure. What happens when you click on "Browse..." and manually select the "PaintDotNet_x64_1246488643.msi" file you had created? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Bondenson Posted January 10, 2016 Share Posted January 10, 2016 I might be completely out of the subject, but... ... but I had a huge issue a few monthes ago, and couldn't update paint.net after one update (august's one I think). I installed a software "Revo uninstaller" (which is free during a few weeks) to properly uninstall the former Paint.net's version. I had some hidden files somewhere that prevent from installing the new version. Once cleaned, everything went fine. Who knows, it might work as it did for me, I cross my fingers m2design01, Quote To see my Paint.net creations Youtube → click here & Facebook → there Link to comment Share on other sites More sharing options...
m2design01 Posted January 10, 2016 Author Share Posted January 10, 2016 @ toe_head Hope the attachments answer your question. When I click browse the new screen shows the x64 -------- which appears to be the install msi file. but in the wrong folder if I browse to the proper path it just gives me the same problem - no installation. Quote Link to comment Share on other sites More sharing options...
m2design01 Posted January 10, 2016 Author Share Posted January 10, 2016 @ Bondenson Thanks for the info - will see if i can find the software you suggested. I will also tell my computer to display any and all hidden files that might have an impact. Quote Link to comment Share on other sites More sharing options...
m2design01 Posted January 10, 2016 Author Share Posted January 10, 2016 (edited) @ Bondenson Thank you very much! TOTAL SUCCESS!!! Revo unistaller was a total success. It did a great job of cleaning out Paint.net 4.0.6 which allowed me to install 4.0.9 (although I had to use the force uninstall which took a little work and thought) I am now a happy camper. Thanks to everyone for trying to help. Edited January 10, 2016 by m2design01 Quote Link to comment Share on other sites More sharing options...
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