pbelb Posted January 2, 2016 Share Posted January 2, 2016 hey there! great job with paint.net. but, I am having a problem updating from 4.0.6 to 4.0.8. when the installer runs, it ends up presenting this dialog box (see attached). what am I to do? please advise. ps: I did have a look, but did not find anything specific that matches what I seem to be running into. I could be wrong, but, I did look first, before posting here. best regards, peter Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2016 Share Posted January 4, 2016 This looks similar to something I saw early on when I migrated to Visual Studio 2015 ... Which version of Windows are you using? 32-bit or 64-bit? You can run the "winver" command to get the exact version. On my system it says Windows 10, Version 1511 (OS Build 10586.36) Does it start working if you install the Visual C++ 2015 Runtime? https://www.microsoft.com/en-us/download/details.aspx?id=48145 Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
pbelb Posted January 4, 2016 Author Share Posted January 4, 2016 I've attached the winver output. I have not tried installing the visual studio 2015 runtime files as yet. Quote Link to comment Share on other sites More sharing options...
pbelb Posted January 4, 2016 Author Share Posted January 4, 2016 ok. after installing the visual studio 2015 runtime, the 4.0.8 update installed normally. seems like your installation bundle should include the runtime.? Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2016 Share Posted January 4, 2016 It does include a "local" copy of the runtime, but for some reason it wasn't loading it correctly on your system. I don't install the runtime anymore because Microsoft made it into a monstrous 14 MB installation package. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
pbelb Posted January 4, 2016 Author Share Posted January 4, 2016 hmmmm. so it still appears that there is a problem here somewhere? should I try uninstalling paint.net and then uninstall the runtime, then try reinstalling paint.net to see if it still fails? Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2016 Share Posted January 4, 2016 If it's working for you then don't worry about all that. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
pbelb Posted January 4, 2016 Author Share Posted January 4, 2016 ok. perhaps another time then. thank you. best regards, peter Quote Link to comment Share on other sites More sharing options...
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