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Problem: Whenever i try to use the text tool, the message "There was an unhandle error, and Paint.Net must be closed. Refer to the file 'pdncrash.log', which has been placed on your desktop, for more information. I have: -Restarted my Acer Aspire 4738 (Intel core i5-460M, 500GB HDD, 2GB DDR3) laptop - Ran a full system scan using Avast anti-virus -Updated to newest Paint.Net (3.5.8) -Deleted C://Windows/System32/fntcache.dat But the problem persists. Please help... Crash log: Application version: Paint.NET v3.5.8 (Final Release build 3.58.4081.24580) Time of crash: 14/3/2011 6:43:14 PM Application uptime: 00:00:02.9321677 Install directory: C:\Program Files\Paint.NET Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7600.0 Workstation x64 .NET version: CLR 2.0.50727.4952 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm) Processor: 4x "Intel® Core i5 CPU M 460 @ 2.53GHz" @ ~2527MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x0 Physical memory: 2806 MB UI DPI: 96.00 dpi (1.00x scale) UI Theme: Aero/Aero + DWM (Aero.msstyles) Updates: true, 11/3/2011 Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-SG, cuic: en-US Managed assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.58.4081.24586, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=3.58.4081.24574, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=3.58.4081.24581, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=3.58.4081.24580, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.58.4081.24580, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.58.4081.24584, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.58.4081.24585, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll PaintDotNet.SystemLayer.Native.x64, Version=3.58.4081.24579, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll msvcm90, Version=9.0.30729.4926, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcm90.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.58.4081.24586' C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.31106.0 (Main.031106-0000)' C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\msvcrt.dll, version='7.0.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.1 (RTMRel.030319-0100)' C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\GDI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USER32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USP10.dll, version='1.0626.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.4952 (win7RTMGDR.050727-4900)' C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll, version='8.00.50727.4927' C:\Windows\system32\shell32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\2e16a238456fbe4a41233d7a732d086b\mscorlib.ni.dll, version='2.0.50727.4952 (win7RTMGDR.050727-4900)' C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System\65f46521e7fca2cd2d216162175f2fd6\System.ni.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\6ef98a068f45cbf57702eab0f623d007\System.Core.ni.dll, version='3.5.30729.4926 built by: NetFXw7' C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\bdb953c9c0fcd5c281b1bcbcfb527bd2\WindowsBase.ni.dll, version='3.0.6920.5001 built by: Win7RTMGDR' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\e48f514a13b9d9ddd60c82b64e68dc11\System.Drawing.ni.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\d6fb1e55b2ba3ab8b2815181133130e3\System.Windows.Forms.ni.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\4f71a8496516bc6e8934af1915669723\PaintDotNet.Base.ni.dll, version='3.58.4081.24574' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\8af61cbe0b22165af9487ff04d0aaab7\PaintDotNet.SystemLayer.ni.dll, version='3.58.4081.24580' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\9d655aa50ad16a62fd12f523ec02f7f9\PaintDotNet.Resources.ni.dll, version='3.58.4081.24580' C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\3849f8ad6c49003a6d4d7a0769df16a8\PaintDotNet.Core.ni.dll, version='3.58.4081.24581' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\ac4004ee8252a3ba507b47e2ed47918b\PaintDotNet.Data.ni.dll, version='3.58.4081.24584' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\e874696d23032c12eb201ca43c348446\PaintDotNet.ni.exe, version='3.58.4081.24586' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\0ee1f70ac8b1df4e66c792c4d8410cdd\PaintDotNet.SystemLayer.Native.x64.ni.dll, version='3.58.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\cbceebd16fd592cab8f636a09590c40a\Interop.WIA.ni.dll, version='1.0.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\bae02c5f59b08ce3be60c39861494aa9\PaintDotNet.Effects.ni.dll, version='3.58.4081.24585' C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.58.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll, version='9.00.30729.4926' C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.4148_none_390a91d20a21a864\VCOMP90.DLL, version='9.00.30729.4148 built by: QFE' C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)' C:\Windows\system32\WindowsCodecs.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll, version='6.10 (win7_rtm.090713-1255)' C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version='3.58.0.0' C:\Windows\system32\OLEAUT32.dll, version='6.1.7600.16567' C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.DLL, version='9.00.30729.4148' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcm90.dll, version='9.00.30729.4926' C:\Windows\system32\d2d1.dll, version='6.1.7600.16763 (win7_gdr.110218-1501)' C:\Windows\system32\dwrite.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RpcRtRemote.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\wtsapi32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINSTA.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CFGMGR32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINTRUST.dll, version='6.1.7600.16493 (win7_gdr.091228-1501)' C:\Windows\system32\CRYPT32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSASN1.dll, version='6.1.7600.16415 (win7_gdr.090828-1615)' C:\Program Files\Acer\Acer ePower Management\SysHook.dll, version='5, 0, 3005, 0' C:\Windows\system32\WINSPOOL.DRV, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CLBCatQ.DLL, version='2001.12.8530.16385 (win7_rtm.090713-1255)' C:\Windows\system32\d3d10_1.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\d3d10_1core.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\dxgi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' Exception details: PaintDotNet.WorkerThreadException: Worker thread threw an exception ---> System.Exception: ..\DirectWriteFontRenderer.cpp (764) : hr = m_pD2D1Factory->CreateWicBitmapRenderTarget( pWicBitmap, &renderTargetProps, &pD2DRenderTarget); ---> System.Runtime.InteropServices.COMException (0x88990008): Exception from HRESULT: 0x88990008 --- End of inner exception stack trace --- at PaintDotNet.SystemLayer.Native.x64.Typography.DirectWrite.DirectWriteFontRenderer.DrawTextToBitmap(IBitmapTextRenderTarget target, String text, Point offset, Int32Rect clipRect) at PaintDotNet.SystemLayer.Native.x64.Typography.DirectWrite.DirectWriteFontRenderer.DrawTextBase(ITextRenderTarget target, String text, Point offset, Int32Rect clipRect) at PaintDotNet.Typography.FontRendererExtensions.DrawText(IFontRenderer fontRenderer, ITextRenderTarget target, String text, Point offset, Int32Rect clipBounds) in D:\src\pdn\pdn_35x\src\Base\Typography\FontRendererExtensions.cs:line 23 at PaintDotNet.Tools.TextTool.<>c__DisplayClassa.<RedrawText>b__2(Object ) in D:\src\pdn\pdn_35x\src\PaintDotNet\Tools\TextTool.cs:line 1046 at PaintDotNet.Threading.PrivateThreadPool.ThreadWrapperContext.ThreadWrapper() in D:\src\pdn\pdn_35x\src\Core\Threading\PrivateThreadPool.cs:line 179 --- End of inner exception stack trace --- at PaintDotNet.Threading.PrivateThreadPool.DrainExceptions() in D:\src\pdn\pdn_35x\src\Core\Threading\PrivateThreadPool.cs:line 74 at PaintDotNet.Tools.TextTool.RedrawText(Boolean cursorOn) in D:\src\pdn\pdn_35x\src\PaintDotNet\Tools\TextTool.cs:line 1085 at PaintDotNet.Tools.TextTool.OnMouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Tools\TextTool.cs:line 1693 at PaintDotNet.Tools.Tool.MouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Tools\Tool.cs:line 826 at PaintDotNet.Controls.AppWorkspace.DocumentMouseDownHandler(Object sender, MouseEventArgsF e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1766 at PaintDotNet.Controls.DocumentView.OnDocumentMouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentView.cs:line 1147 at PaintDotNet.Controls.DocumentView.MouseDownHandler(Object sender, MouseEventArgs e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentView.cs:line 1535 at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\pdn_35x\src\SystemLayer\GdiPaintControl.cs:line 151 at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ------------------------------------------------------------------------------