A grey box comes up. In the upper Left corner of the border it says, "Save Configuration". Directly below in the upper left it says, "Settings" and "Quality". To the right of this it says, "Preview, file size: (error)" Below "Settings" and "Quality" there is a drop down menu that says, "95". There is a slider bar to change the 95 to anything between 0 and 100. Beneath this is a button that says, "Defaults." In the lower right hand corner are buttons for "OK" and "Cancel." That's it. No code or anything else is given.
I have tried different photos, tried to save with no changes, with changes, with the original file name & without. I have rebooted. Uninstalled and reinstalled several times. I am at a loss.