Hi,
If I open the attached image in Paint.NET I cannot then do a Save As in JPG format. After clicking Save on the Save As dialog, I get the "Save Configuration" dialog with the message "Preview, file size: (error)" (see attached error1.jpg). If I click OK anyway I get an error message "There was an unspecified error while saving the file." (error2.jpg) and a 0-byte file is created. I'm able to save other files in .jpg format (the disk isn't full!) and I can save the attached image as .PNG, open that, then save it as .JPG.
Um, ok - the forum won't let me attach the file because it's too big (1MB). I've uploaded it to my website: http://www.orrison.com/blue%20stripe%20suit-016.jpg
(Why am I just opening the .JPG and then doing Save As .JPG? I'm resizing it, but that step isn't necessary to reproduce the problem.)
Very interesting... Windows Paint, Microsoft Office 2003 Picture Manager, and Windows Picture and Fax Viewer are also unable to save the file. Firefox can, but I suspect that it's just copying the disk file rather than trying to save the image that it has loaded into memory.
Hardware/Software details: Dell Optiplex GX520, Celeron 2.6Ghz, 1GB RAM, 75GB HD (24GB free), Windows XP SP 2 using Paint.NET v3.20 (Final Release build 3.20.2902.32954). Same thing happens at home on my Acer Aspire E300 with 1.5GB RAM, running Windows XP SP 2 using Paint.NET v3.22 (Final Release build 3.22.2933.24445).
Thanks,
Randy Orrison
(I had used the Help / Send feedback or bug report on 28 December, which created an email to paint.net@hotmail.com, but I have received no response of any sort.)