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craigl_xx

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  1. I've got a problem installing the 3.10 version of this product. I have winxp-sp2 and dot-net v2 installed. I have gone over the provided docs on install problems and performed the suggested tasks were applicable (repair/reinstall dot-net). The error I get is something like this: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Of course, there is no indication as to what was trying to run, what failed or what the error was. Going through the forum here made me look a bit though, and I found an old entry for Paint.NET 2.7x something or other. Trying to uninstall that however gives me exactly the same error message, and of course leaves it in the list. I think I may have simply trashed the files from the Paint.NET directory directly. I had no idea the installer was so fragile, but now I'm a bit stuck. Anyway to figure out a) what it's looking for that it doesn't like? how to make it skip that step Or any other help. Thanks, CraigL
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