Freyja

Hi Bob, I am sure that other Canon scanner users are like me, unhappy about not having WIA available, especially with my newer model. I have gone back to Canon complaining about the wrong info they gave me and asking if anything can be done. I updated all drivers recently,especially to keep my old scanner working, which it does. Thanks I will report what Canon says when I hear some sense from them. Freyja

Hello Bob, Thanks for your reply about my WIA problem. Having contacted Canon they assured me that they did support it. I will get back to them with a complaint. Why do manufacturers make matters worse - not the first time for me,Symantec can be a nightmare as well. I am very disapointed but can scan otherwise and import into Paint .net Freyja

PLease can anyone help me as I am frustrated at not being able to use my scanners with Paint.net. I have XP SP2 and two canon scanners which work perfectly well with all my other imaging software, the fly out box for scanning is greyed out. but I can print .WIA is activated and Canon unhelpfully directed me to Microsoft for a solution, they can't tell me what is wrong. There must be something I have missed. any ideas please. thanks Freyja