dthayer

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  1. toe_head2001, thanks for the suggestion but I am using the app: dirk
  2. Hello, Although I have been using paint.net for years (and love it!), I am new to this forum. When I went through the process of upgrading to the newest version this morning, I saw a mention of the Windows Store paid version. Wanting to support the developers (and liking the idea of the auto-update), I decided to purchase it. The purchase procedure seemed to go fine (and my card was charged). The Microsoft order number is 2791353861. Unfortunately, I can't seem to get the Windows 10 version. I'm not sure if this is a paint.net issue or a Microsoft one. I have searched this forum, Microsoft's, and done general Google searches and can't seem to find any mention of my problem. When I look at my Microsoft Store account for paint.net it shows that I do own it: But when I click on the Install/Open button it seems to think I don't own it: And it's not in the "My Library" list when I look within MS Store. When I select the "Install on my devices" pop-up (from the "..." button) I get this: I signed out and signed back in to MS and still got the same result. When I check the device (my PC) in my MS account, I get this: I am on the 4.1.5 version of paint.net. I have checked Windows Update and I have all the latest versions of everything. Anybody have any ideas? Thanks in advance for any help! dirk (If anyone wants/needs more detail just let me know -- I was battling the max post size and had to take out some screen shots. On edit: turns out I had some screen shots -- the ones below -- that I didn't know were there but I can't seem to edit them out to gain room.)