Hatori360

I have noticed that when I try to switch from one application using the taskbar icons, I have to be careful to click the Paint.NET taskbar icon instead of hovering the mouse cursor over the icon. If I hover over the Paint.NET icon, the Paint.NET user interface displays on the screen and I might click on one of the image projects I have already opened, but instead of allowing me to work continue working with that project, windows switches back to whatever app I was using, such as a browser. Afterward, when I manage to carefully mouse click the Paint.NET tray icon, I can select a currently open image in the user interface, but any open Tools app has to be closed and reopened for me to use them effectively. If I don't, when I select one of the images with layers, it will show one of the other image's layers instead. After closing all open Tools, I can use them effectively. I have, to my knowledge, fully updated my system.

Thanks for the info. I suspected there was some configuration issues. Just had another crash. Black screen and long wait. Rebooted and tried again with same screen. Powered off again by holding the power button for about 30 seconds after shutdown to clear the capacitors. Powered on after about a minute and checked my log files. DistributedCOM issues. Checked for MS updates and rebooted after the install of KB4023057: Update for Windows 10 Update Service components. Crash log attached pdncrash.4.log

Jeeze H. Microsoft can't be trusted. Thanks for catching that.

Ouch. I suppose I will have to manually check for drivers. Thanks!

Thanks, I let Windows auto update most drivers. Did my diagnostic's log show an out of date driver for the Intel UHD 630 on board card, or were you just cautioning me to check?

TFTR. I repaired, reset, and then uninstalled the Paint.net app. I did, however, save the Diagnostics file. Paint dot net diag 042921.txt

Paint.net crashed twice today while working with layers. A rather large error file popped on the screen and Paint.net suddenly closed seconds later. I had zero time tp read the multiple lines of text. I did manage to see that the title of the message was about a Paint.net error. I reopened Paint.net and navigated to the Settings area and copied the diagnostic report. When I clicked on "Open the Crash Log Folder," I saw that the two Crash Log files existed, but there was 0 kb of data for both files. I opened each one and there was no data. A few months ago, I tried finding crash logs and could not locate them. I uninstalled Paint.net and reinstalled it. It does not crash as much, but I worked on some images for a couple of hours or better, and it is quite disappointing to have Paint.net crash in the middle of intense work. One administrator said I might have bad graphics drivers, so I have done a clean installation of my Nvidia drivers. I selected the Creator version instead of the Gaming version. I did notice that the Paint.net crash log folder is on OneDrive, which might be a problem. I need to stop using it. Wish I had never used it in the first place. Didn't quite think it would be so intrusive as to put every file there instead of my SSD.

Really strange behavior. My laptop is a supposedly high quality computer with good graphics, but only 16gb of memory. Technicians at Microcenter say it's plenty.

Or the settings?

I uninstalled/reinstalled Paint.net tonight. After reading several posts about various troubleshooting topics, I navigated to the Program Files and opened the paint.net folder. There are no files there and my Explorer view settings allow me to see hidden files. Is a previous installation with my current installation of paint.net?

I have been experiencing intermittent bugs in two areas of the user interface in the main window. Specifically, the tabbed list of thumbnail images and the layers window. There are no crash logs when I check for issues. I copied the diagnostic log. There are no error messages. The issues do not occur every time. It does not matter how many images I am working with or how many other MS Windows apps or browsers are open, the problem is unpredictable. I cannot purposely replicate the problem. There are two specific problems, and they both occur at the same time - if one problem occurs, the other problem occurs. They do not occur independently. Image List (Tabs): If I have more than one thumbnail image in the tabs row of the image list, only one of those images is visibly displayed. It may be the fifth image tab, the first one, or the twentieth image in the row. The areas where the tabs exist are blank, but I can click on a blank area where the tabs are usually visible, and an image I created will appear on the canvas. But, the order of images is not accurate. If I click on the active tab (blue highlighted tab) with an image, it will not be the correct image that displays on the canvas - it will be the one next to it on the tab list. The drop down list of tabbed images are visible and can be accurately used to load the images on the canvas. Layers Window: If an image has layers, only one of the images in the layer list appears and the checkbox is not checked. If I click in the checkbox, the red check mark appears, but the image on the canvas is toggled off. I can click in the blank areas of the layer list, and the image in that area displays (if it is the top image in the layer list, of course.) I can copy and paste it on a new canvas. If more than one image on the tab list has layers and I switch to a different tabbed image, the Layers Window gets stuck displaying the previous list. If I toggle it on and off, it doesn't switch to the active image. Today, I was able to close the problematic tab by guessing, and I was able to use the interface without problems. I have been using Paint.net for several years now on different Windows computers starting with Windows 7. I have been using it without too much trouble until this past year. I installed a Beta version a year or two ago, and started having problems with the app freezing and then shutting down. That problem still occurs, but not as often, and there is no error message. About a year ago, I uninstalled the Beta build and then reinstalled the regular build from the Microsoft Store.