unninxt1

Hi Guys, Thanks for the prompt reply. Fortunately after installing the new version 4.0.8, I didn't observe anything bad yet. However, I was not able to diagnose the root cause of this behavior. As I ran my latest anti virus to check latest activity and checked eventviewer for logs. It is definitely an awesome product to work on. Cheers, Unnikrishnan S.N

Hi Rick, Thanks. Unfortunately, the logs are overwritten by installing the new version. I will keep posted, once I reproduce the same with new version 4.0.8. I have been keeping the application open for more than an hour or 2 if my work is unfinished. And, eventually, the folder is deleted, however, the application state is not changed. It shows all the opened files with asterisk, and if we try to open the closed ones within that folder, its not found. Steps would be 1. Create new file. 2. Create multiple layers 3. Save as pdn 4. Save the pdn as jpeg. 5. Flatten the layers. 6. Again Create and repeat 1-5 steps (minimum I create 7-8 pdns and its jpegs). 7. Leave the application state without closing any of the flattened files. 8. After some time or hours, the folder is not found and all the opened file in the application are marked with asterisk to save. Its a Silent background crash, which dont show up in the Application. Maybe, the above info will come handy to correct the error. Thanks, Unni

Hi Rick, Where can I get paint.net logs? Could you please provide the details? Thanks, Unni

Hi, I am also facing a similar issue. It happened thrice and all my work containing jpegs & pdns were deleted including the folder. I have been creating .pdn files containing multiple layers and flattening it to a jpeg file. If I keep paint.net open for sometime, maybe an hour or so, the flattened jpeg file which were already opened from pdn conversion, shows star on it's window. And when I tried saving it again, the folder was missing. I realised on 4th time that it had crashed internally deleting the folder where it was opened, without any prompt. I was using Paint.net 4.0.6 version. Now I have upgraded to Paint.net 4.0.8, hoping that it won't repeat this behaviour. Please look into this issue. Is it the flattening action which causes this behaviour or long running application consumes memory and crashes? Thanks, Unni