Ervenion Posted May 6, 2017 Share Posted May 6, 2017 HELP! I was saving a file for my Alternate Future of Europe episode but then I pressed 'Okay' on the image screen, it just said Finishing... with a green bar, and it just stayed there until I ended the task, making me go from the last .pdn file I had and having to redo the previous slide. This happened to me three times already, and I've gotten totally sick of it! Assuming it's a bug, please fix it so it never happens again! Additional info: I use a Windows 10 Dell PC, the file was 2928x1647, and the file was a PNG image. Quote Link to comment Share on other sites More sharing options...
NinthDesertDude Posted May 6, 2017 Share Posted May 6, 2017 It's possible you ran out of memory. I don't know much about this at all, so that's a total shot in the dark. Depending on your work the next time this happens, you can try using print-screen to recover some of it before you close Paint.net. Somebody with an understanding of this sort of topic will probably respond soon. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted May 6, 2017 Share Posted May 6, 2017 2 hours ago, Ervenion said: file was a PNG image. How did you specify the PNG format? Did you type it in OR did you choose from the drop-down list? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Ervenion Posted May 8, 2017 Author Share Posted May 8, 2017 I chose it from the drop-down list. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted May 8, 2017 Share Posted May 8, 2017 Please post your system specs (Settings > Diagnostics) Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Ervenion Posted May 8, 2017 Author Share Posted May 8, 2017 Application paint.net 4.0.16 (Final 4.16.6315.38530) Build Date Sunday, April 16, 2017 Hardware accelerated rendering (GPU) True Animations True DPI 96.00 (1.00x scale) Language en-US OS Windows 10 (10.0.14393.0) .NET Runtime 4.0.30319.42000 Physical Memory 7,105 MB CPU AMD A8-7410 APU with AMD Radeon R5 Graphics Architecture x64 (64-bit) Process Mode 64-bit Speed ~2196 MHz Cores / Threads 4 / 4 Features DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE Video Card AMD Radeon(TM) R5 Graphics Dedicated Video RAM 1,008 MB Dedicated System RAM 0 MB Shared System RAM 3,552 MB Vendor ID 0x1002 Device ID 0x9851 Subsystem ID 0x06D11028 Revision 69 LUID 0x0000727B Flags None Outputs 1 Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 3,552 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00007BDE Flags Software Outputs 0 Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted May 8, 2017 Share Posted May 8, 2017 You're probably out of memory. Quote ...2928x1647, and the file was a PNG image. How many layers? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Ervenion Posted May 10, 2017 Author Share Posted May 10, 2017 On 5/8/2017 at 3:20 PM, Ego Eram Reputo said: You're probably out of memory. How many layers? Not sure where to be sure of that. There was nine layers. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted May 10, 2017 Share Posted May 10, 2017 Let's work this out. The formula for memory overhead is (W x H x 4) x (L + 2) W = 2928, H = 1647 and L = 9 2928 x 1647 x 4 x 11 = 212mb You should have enough memory unless there is something else using a load of memory elsewhere. How many Apps have you got open? If you close them all except paint.net does the problem persist? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Ervenion Posted May 11, 2017 Author Share Posted May 11, 2017 Well I have two Google Chromes open, I have 4 File Explorers open, FlagMaker, Skype, Discord, and sometimes Snipping Tool and Minecraft, don't forget paint.net. I haven't tried closing all the apps while using paint.net and getting it, though. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted May 11, 2017 Share Posted May 11, 2017 It sounds like your system is quite busy. Have a look with Resource Monitor ( press Windows +R, type Resmon.exe in the text box and press Enter) and see if there is a point where you're running out of memory or close to it. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Rick Brewster Posted May 14, 2017 Share Posted May 14, 2017 CPU AMD A8-7410 APU with AMD Radeon R5 Graphics Architecture x64 (64-bit) Process Mode 64-bit Speed ~2196 MHz Cores / Threads 4 / 4 That is also a very low performance CPU that probably can't handle what you're doing very well. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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