timg11 Posted June 14, 2016 Share Posted June 14, 2016 I have a 12K x 6K resolution JPG image. It opens fine. After making an edit, when I try to Save As in Paint.net, the "Save Configuration" dialog appears, with "Preview File Size (computing)" in the right pane. It remains in this state indefinitely (>5 minutes). Clicking OK causes a smaller progress bar dialog to appear: "Save Configuration - Canceling". That dialog also remains indefinitely. There is no Cancel button, and clicking the "X" in the upper right does nothing. Alt-F4 causes it to disappear and be replaced by another dialog "Save Configuration - Finishing". It also remains indefinitely (minutes). Again, there is no Cancel button, and clicking the "X" in the upper right does nothing. Alt-F4 causes it (and the underlying Preview File Size dialog to disappear and be replaced by "Saving - Initializing". Again, no progress after minutes, and no way to dismiss except Alt-F4. This results in an error dialog "There was an error while saving the file". At this point the normal UI returns and appears to be working. Is this a known issue? Running Paint.net 4.09 on Windows 7 / 32 bit. Quote Link to comment Share on other sites More sharing options...
david.atwell Posted June 14, 2016 Share Posted June 14, 2016 Moved to troubleshooting. Quote The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.Amy: But how did it end up in there?The Doctor: You know fairy tales. A good wizard tricked it.River Song: I hate good wizards in fairy tales; they always turn out to be him. Link to comment Share on other sites More sharing options...
Rick Brewster Posted June 14, 2016 Share Posted June 14, 2016 I was trying to reproduce this just last night, but I couldn't. I'm still going to try and fix this for the next update, but I would strongly advise you to upgrade to a 64-bit version of Windows. This problem is caused by running out of memory on a background thread. Even if I fix this indefinite soft hang, it won't mean that the save operation will work. It will still display an error. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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