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installation issue on windows 10 for 4.0.8


pbelb

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hey there!  great job with paint.net.

 

but, I am having a problem updating from 4.0.6 to 4.0.8.

 

when the installer runs, it ends up presenting this dialog box (see attached).

 

what am I to do?

 

please advise.

 

ps: I did have a look, but did not find anything specific that matches what I seem to be running into.  I could be wrong, but, I did look first, before posting here.

 

best regards,

peter

 

post-66103-0-11042200-1451713140_thumb.p

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This looks similar to something I saw early on when I migrated to Visual Studio 2015 ...

 

Which version of Windows are you using? 32-bit or 64-bit? You can run the "winver" command to get the exact version. On my system it says Windows 10, Version 1511 (OS Build 10586.36)

 

Does it start working if you install the Visual C++ 2015 Runtime? https://www.microsoft.com/en-us/download/details.aspx?id=48145

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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ok.  after installing the visual studio 2015 runtime, the 4.0.8 update installed normally.

 

seems like your installation bundle should include the runtime.?

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It does include a "local" copy of the runtime, but for some reason it wasn't loading it correctly on your system.

 

I don't install the runtime anymore because Microsoft made it into a monstrous 14 MB installation package.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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hmmmm.  so it still appears that there is a problem here somewhere?  should I try uninstalling paint.net and then uninstall the runtime, then try reinstalling paint.net to see if it still fails?

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