Barbara Mc

Thanks for updating me here, I might need it again one day. I just decided to live with my problem, I am a dinasor and still prefer my desktop when given the choice, and the problem was on my Toshiba laptop. The problem continued on. Strangely enough, one day I was working on an image and clicked the text tool and all the fonts loaded. Taadah....I have no idea what caused the problem or what fixed the problem, if it's fixed. I still half hold my breath each time I click the text tool:} By the way, since I originally posted this issue, I purchased Photoshop and still prefer PDN:} Thanks again for all the help!

OK thanks, I will look into the fonts and how difficult it would be to replace them. Thank you:}

OK, just updating in case someone else is reading this that has had a similar problem. I wimped out. I'm afraid to delete all my fonts. Right now, they work correctly in everything except PDN.

OK, just to make sure I understand, I am to go into control panel<appearance<fonts and delete all the fonts that don't show in PDN preview? The fonts work in both Artweaver and PSPx2. Just want to make sure I understand what you are telling me to do.

Sorry clicked the wrong document. pdn_crash_log_may_25_2010.rtf

OK guys I'm back at the drawing board again ref to my text tools on PDN. Originally just selecting the font tool made PDN crash. Saturday after worrying around with the program for weeks, I finally thought about resetting the defaults. When I reset them, I had limited use of the text tool but about half of the fonts did not show in the preview and if you selected any of those fonts, PDN would crash w/unexpected error. The wonderful guys here at PDN worked with me and came up with this to solve my problem: Open any folder. In the top-header of the Windows Explorer window, click on: Organize > Folder and Search Options > View Put a tick in: Show hidden files and folders --------------- Remove the check mark from: Hide protected operating system files (Recommended) --------------- Now navigate to, and delete this file. C:\Windows\System32\FNTCACHE.DAT Reboot the PC, and check whether crashing still happens. <><><><><><><><><><><><> This worked and restored my entire fonts in the text tool. I played around with it and it worked fine. This is occurring on my laptop, a Toshiba Satellite L305D, Vista Home Premium SP2, 3.00 GB of memory. I prefer my desktop so after the problem was resolved I turned the laptop off and moved back to my desktop. Had surgery yesterday, confined to rest today, so back to my laptop, and guess what? Opened up PDN and everything worked well until I selected the text tool. Again only half the fonts were showing in the preview. So I went back through the steps that solved the problem Saturday, rebooted, and nothing, same results. Just to be sure I had done it correctly, I redid it again step by step, rebooted and again, same results. OK, so I went to the control panel and uninstalled PDN with the uninstaller and reinstalled it again hoping that it would install with the text tool intact. Still did not. I am attaching the most recent crash log that I did after I reinstalled today, along with the screen shot of how the text tool shows up and the error. Any help will be greatly appreciated.

Done:}

Again, thank you all so much. Definitely a learning experience...I guess I need a lot of those:}

Wow, you guys are awesome:} That did the trick....Heart stops when I start going in and deleting stuff, lol. Thank you all so much....I have been working on this fix for almost a month now. Do I need to go back in and change any of those settings? It was already selected to: Show hidden files and folders Do I need to check: Hide protected operating system files (Recommended) Thank you so much:}

OK..trying now.

Absolutely. Set to auto update. But will go do manually just to make sure:} Updated. No updates available.

I can select all the fonts, I can copy all the fonts, but it won't let me paste them or move them into the new folder on the desktop.

OK, thanks, trying now.

(Toshiba Satellite L305D) Vista Home Premium SP2, 3.00 GB of memory. Here is a partial screenshot of font list:

I have tried several, Milk Script and Edwardian Script are two right off the top of my head that have always worked before and crash PDN now. About half of the fonts installed are not showing the font preview in PDN....those are the ones that make it crash....if the preview in the font selector is showing, it doesn't crash. Thank you!